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settings_input_componentConfiguration Management

Troubleshooting Assistant

AI-driven diagnostics for rapid fault isolation.

In platformProduction-ready

What it does

AI-driven diagnostics for rapid fault isolation. Ask in plain English — “why are LTE attaches failing for partner X in PLMN 234-15?” — and the assistant traces the issue across IR.21, configuration, and live signaling.

Capabilities

Key features

  • check_circleNatural language queries over the entire roaming dataset
  • check_circleCross-correlates IR.21, configuration audit, and live KPI data
  • check_circleProbable-cause ranking with cited evidence per hypothesis
  • check_circleSuggested remediation with links to the exact configuration to update
  • check_circleOne-click handoff to a Collaboration thread for action
Business value

Why it matters

Compresses mean-time-to-resolution from hours of multi-team triage to minutes of guided diagnosis.

Ideal for:NOC engineers and on-call roaming teams.

Request a demoBack to Configuration

Have questions?

Open the AI assistant (bottom-left of the screen) and ask about Troubleshooting Assistant — it knows the entire product surface.